More on Listening

Posted by Susan Turnbull December 8, 2010 in Blog

I got many responses to my email newsletter on the topic of listening, namely, the difference it makes to the quality of thinking on the part of the person who is doing the speaking. I have several wonderful links to share that shed truly insightful light onto this “easier said than done” habit of being. First, is a set of listening strategies from Nancy Kline, author of Time to Think and More Time to Think, and the woman who inspired me to write the piece to begin with.

Second is an absolutely wonderful  essay, Tell Me More ,  on this very topic by Brenda Ueland, author of  Strength to Your Sword Arm and If You Want to Write: A Book About Art, Independence and Spirit.

I also wanted to share some interesting statistics from a management consultant friend of mine who used to do trainings on listening strategies. According to the research, 50% of people’s message comes through their body language, 30% through tone of voice, and 20% through the words they use. In phone conversations, it’s 70% tone, and 30% content.  And you thought it was just about your ears!

And lastly in a wonderful demonstration of synchronicity, I read a blog post today by professional personal historian Dan Curtis who reflects on comment made by Canadian photojournalist Ted Grant, “We hear with our ears, but we listen with our eyes.”

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